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Store Policies

We only accept orders from the following locations:

  • United States
  • Canada


Payment Methods

We accept the following payment methods through PayPal:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • PayPal

**You do not need a PayPal account to pay by credit card.**

 

Shipping Charges

Shipping is based on the total weight of the item(s) in your cart. 

MERCHANDISE WEIGHT VIA USPS or UPS
Up to 1 lb $4.95
Up to 2 lbs. $6.95
Up to 3 lbs. $9.95
Up to 4 lbs. $11.95
Up to 5 lbs. $11.95
Up to 6 lbs. $14.95
Up to 7 lbs. $16.95
Up to 8 lbs. $18.95
Up to 9 lbs. $19.95
Up to 10 lbs. $21.95
Up to 11 lbs. $22.95
$100.00 and Over FREE SHIPPING

 


Approximate Shipping Times & Delivery

  • In-stock items will ship within 1-3 business days.
  • Personalized items will ship within 3-7 business days
  • Special Order Items will ship within 7-10 business days
  • Custom items (hand poured candles) are made fresh upon ordering, please allow 7 days to 3 weeks for items to ship.

    *Business days are Mon-Fri.

You will receive an email once your order has shipped. US orders-Although most orders take approximately 3-5 business days to be received, please allow up to 7-14 business days.

International orders (outside US) will take longer to be delivered and customs might add additional delivery time.

You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.


14 Day Return/Exchange Policy

If you are not fully satisfied you can return the item within 14 days of the delivery date and we will exchange it or issue a refund for the purchase price amount. Please return your package with a traceable service with tracking. 

Sorry, no returns or exchanges on personalized items or New Old Stock beauty products unless there was an error on our part.